FAQs

We send all orders via Australia post. You are able to select if you would like regular or express post.

Yes we do! International shipping rates apply. Please see our shipping information for more details. 

We ship daily, therefore if your order is placed before 9am, in most cases it will be sent that day.  Please see shipping for more information.

Check out our sizing guide, however if you’re still unsure what size to order for your beloved hound, we’d be happy to help- send us an email and we will get back to you immediately. We recommend using the approximate weight guide if you're unsure or measurements.

Yes! As long as your item is not a clearance item and is in an unworn and new condition, you'll be able to return your item for an exchange or refund. Simply contact us within 14 days of receiving your item. Please read our refunds policy for more information and on details of how to organise this.

In most cases, we are unable to restock particular design styles once they have sold out. We only create small runs of designs to ensure your pooch isn’t wearing the same clothes as his best friend! Please contact us with any enquiries.

We have planned our collection to fit a vast majority of dogs, however, if you have an enquiry about a custom order, send us an email. We will do our best to help you!

Our products are machine washable (cold cycle). Please see care instructions on the label inside our garments

We know what dog’s can be like! All of our products are made with quality materials, however, they are not indestructible. As our products are crafted by hand, we may be able to fix small problems of wear and tear (at the buyers expense). Please contact us with your enquiries.

Yes of course! We have designed all of our products so that they don't need to be removed for toileting. 

Most dogs seem to walk differently when they wear a garment over their back legs for the first time. Rest assured, it doesn't take long for them to realise it’s the most comfortable thing they’ve ever worn!